State Farm® Insurance Agent John Nguyen

"A huge scam! I signed up for auto insurance 09/22/2022 and it is now Mar & I am being advised by my car payment people that I have no insurance. When I contacted John Nguyen & his office they all said they were unsure of what happened and they would get back to me. No one has gotten back to me, I’ve made payments to the insurance I was supposed to have and they are not refunding me nor letting me know of how this happened. The ball was dropped on their end. My policy and details were added onto my stated arm account showing I should have been insured up until 03/23/2023 and no other communication about a cancellation was provided. John Nguyen is now ignoring my calls and emails. He won’t respond to email and when I call the office I am ignored unless I *67 and block my call. Nelly, Noemi and Hannah are all very unprofessional and have been very rude and have no customer service skills. Not sure how they even have a job. It only makes sense they have jobs cause they’re leader John isn’t good at his job either. He shouldn’t be allowed to own an agency. THEY ARE SCAMMERS AND WILL TAKE YOUR MONEY & tell you months later you never had insurance."

"I was switched over to John after moving from Dallas. I hate to say it but I was the worse thing that could’ve happened to me as a customer. He is very timid and easily intimidated. Make sure you get an agent that will work for you and help you when you’re indeed. I was told that “I’m just an agent, I have the same power and numbers as you!” Then I asked if there is a need for an agent, he said “honestly you can do the same thing”. I honestly would go with a totally different insurance company if you have the opportunity. According to John I’m just one of his hundred of clients because we’re all different we all can’t be helped. Find a better agent that actually works for their clients! John isn’t it!"